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PROCESS INTELLIGENCE / 06 WHAT MUST IMPROVE

Pilot Proof.

Test the business result — not whether the demonstration looks impressive.

WHAT THIS STEP MEANS

Pilot proof compares controlled operating evidence with the pre-AI baseline before any scale decision.

Pilot Proof defines a bounded test using representative cases, a named user group and the smallest approved data scope. The pilot may begin in shadow or parallel mode so outputs can be compared safely with the current process. It measures the result that matters — cycle time, quality, correction effort, value, service, overrides and incidents — against the baseline established before AI was introduced.

Acceptance thresholds and go, prepare or stop rules are agreed in advance, including the evidence required to justify further investment. A technically functioning model is not sufficient: the process must improve without breaching its quality, privacy, security or human-control guardrails. The pilot therefore ends with a transparent business decision to scale, adjust, perform prerequisite work or stop, while implementation remains separately approved.

WORKED EXAMPLE

Finance · invoice exceptions

The same example follows the complete map so each dependency remains visible from outcome to pilot evidence.

01BUSINESS CONTEXT

A representative sample is run in parallel with the existing process, preserving the 35-minute baseline and the same case types, approval rules and accuracy measures.

02THIS STEP IN ACTION

Proceed only if handling effort falls by at least 30%, payment accuracy and control compliance remain at or above baseline, material correction stays within tolerance and no serious incident occurs.

CONNECTED REQUIREMENTS

Data makes it possible. People keep it accountable.

AI-READY DATA DEPENDENCY

Evidence required at this step

Baseline cases, pilot inputs and outputs, reviewer corrections, timestamps, quality results, overrides, incidents, operating cost and realised benefit evidence.

Open the AI-Ready Data step ↗
HUMAN CONTROL

Who decides

The accountable sponsor reviews the complete scorecard and makes the go, prepare, adjust or stop decision before any broader deployment.

Open the Human Control step ↗
WHAT THIS STEP PRODUCES
  • 01Bounded pilot and evaluation plan
  • 02Business, AI, data and control scorecard
  • 03Evidence-led scale / adjust / stop decision